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Master of Dispute Resolution

Graduation requirements

Master of Dispute Resolution

Students must satisfactorily complete 96 points (12 subjects).

Graduate Diploma of Dispute Resolution

Students must satisfactorily complete 64 points (8 subjects).

Graduate Certificate in Dispute Resolution

Students must satisfactorily complete 32 points (4 subjects).

Study Mode

Online Education, Distance Learning & External study modes available

What is this course about?

CSU's Master of Dispute Resolution provides students with an understanding of the causes of conflict and the various methods of dispute prevention and resolution. Students learn the principles and skills of mediation and conflict management and how to apply these skills in various situations.

Conflict and dispute resolution skills are now recognised as essential for relationships to function on small, large, national, international and community levels. Professionals involved in areas such as law, social work and support agencies within government, business and the not-for-profit sector require a knowledge and understanding of conflect and the process of dispute resolution. In business today, managers and professionals deal with dispute and conflict as an everyday element of work and organisations are placing increased value on mediation, relationship development and conflict resolution skills in the workplace.

The program is designed to meet the needs of people engaged across a wide range of business, legal and human resource professions, including those in public service and voluntary roles who seek to gain knowledge and understanding of the cause and effect of conflict and the process and techniques for dispute resolution applicable to their workplace settings.

Flexible offering

As with all our courses, the Master of Dispute Resolution, Graduate Diploma of Dispute Resolution and Graduate Certificate in Dispute Resolutionare designed and delivered with study flexibility in mind. You can choose between full-time and part-time study options to fit in with work and lifestyle commitments. You could choose to study just one subject in an academic session or, with approval, fast-track degree completion by undertaking four subjects per session.

This course is offered across a three-session academic year, with sessions commencing in February, July and November each year.

Professional recognition

Professional accreditation is currently being developed in Australia. There has been no single accrediting body. What has existed are separate accrediting organisations who accredit their own mediators / convenors.

Because of the new National Accreditation Standards, Government (e.g. Community Justice Centres, Legal Aid, Health Conciliation Registry) and private dispute resolution organisations (e.g. LEADR, ACDC, Relationships Australia) are in the process of reviewing their training and assessment in order to upgrade their mediation panel members to the new National Standard. For more information, go here or here.

Private organisations can now be declared Recognised Mediator Accreditation Bodies (RMABs) who will be able to monitor members, provide or attest to CPD requirements, a complaints scheme and insurance. LEADR, which is a Recognised Mediator Accreditation Body, has indicated it will regard CSU's Graduate Certificate in Dispute Resolution as fulfilling the necessary educational requirements for graduates to apply to be accredited by LEADR to the National Standard.

Although being accredited to the National Standard is voluntary at the present time, it appears there will be a flow-on effect, with practising members forced to met the standards in order to be employed in the industry.

Career opportunities

Career opportunities

Career opportunities include arbitrator, manager, negotiator and professionals in a wide range of areas, such as law, health and education, in both government and industry settings.

Course structure

The course consists of four core subjects in the Graduate Certificate in Dispute Resolution:

HRM540 Theories of Conflict Resolution
HRM545 Skills of Conflict Resolution
LAW516 Dispute Resolution: Methods & Results
LAW517 Mediation: Processes & Uses

Students can then elect to continue on to the Graduate Diploma of Dispute Resolution, consisting of:
HRM512 Values and Conflict in Organisations
JST534 Restorative Justice - Community Conferencing
JST517 Violence in Society: Interpersonal to International Perspectives
LAW540 Australian Law and Legal System

Students who have completed the Graduate Diploma of Dispute Resolution can then continue into the Master of Dispute Resolution and complete an additional four restricted electives from the following list.

Students will complete 32 points of restricted electives from the following areas. Students may elect to complete subjects in one specific area or take subjects from across the offerings.

Corporate Governance:

MGT533 Applied Business Ethics
MGT546 Corporate Governance: Ethics, Leadership and Accountability
MGT547 Ethics of Corporate Governance
MGT548 Regulation, Governance and Accountability

Family Dispute Resolution:

Students may select from a range of units offered by AIRS (Australian Institute for Relationship Studies - Relationships Australia NSW) focussing on family dispute resolution. Subjects chosen must be approved by the course coordinator prior to enrolment to ensure that credit can be granted for these studies in the Master of Dispute Resolution.

Human Services:

ETH401 Ethics and Social Welfare
ETH402 Vulnerability and the Ethics of Intervention
HCS513 Understanding Children from Adversity
HCS521 Practice Leadership in the Human Services (16)
HCS531 Leading Service Development in Human Services Organisations
SSC502 Ethics, Law and Medical Science
WEL407 Child and Adolescent Welfare in Aboriginal Communities
WEL409 Grief and Loss
WEL418 Case Management
WEL522 Addiction Studies

Industrial Relations:

HRM523 Advanced Studies in Industrial Relations
INR501 Industrial Relations Environment
INR502 Industrial Relations System and Issues
INR503 Industrial Relations Practice
INR504 Industrial Law
LAW515 Law of Employment

Justice Studies:

JST440 Criminological Practice
JST444 Deviance and Control
JST520 Theories of Crime & Deviance
PHL403 Social Justice
PHL409 Theories of Justice

Juvenile Justice:

JST532 Juvenile Justice 1 - context
JST533 Juvenile Justice 2 - Practice
JST535 Crime Prevention and Young People
WEL420 Working in Child Protection


LAW502 Law of International Business
LAW503 Administrative Law
LAW511 Commercial Law
LAW515 Law of Employment
LAW530 Environmental Law and Management
PHL502 Law, Ethics and Human Rights

Leisure and Health:

LES501 Issues in Leisure and Health
LES510 Project Management in Community Leisure and Health (16)


HRM502 Human Resource Management
HRM528 Strategic Human Resource Management
HRM531 Organisational Politics and Culture and Change Management
HRM552 Organisational Behaviour
MGT501 Management Theory and Practice
MGT540 Management of Change
MGT594 Leadership and Business Ethics

Pastoral Counselling:

THL400 Pastoral Counselling Skills
THL420 Pastoral Counselling: Theory and Professional Issues
THL430 Pastoral Counselling: Crisis Intervention
THL432 Pastoral Counselling: Relationships and Family

Policing, Law Enforcement and Intelligence (students must be engaged or employed in one of these areas to be eligible for these subjects):

GPM411 Policing Practice: Dynamics and Development
GPM412 Effective Operational Command
GPM413 Effective People Management
GPM414 Police, Public and the Media
GPM415 Corporate Governance and Accountability
GPM416 Planning and the Management of Change
GPM417 History and Motivators of Terrorism
GPM418 Current Conflict and Emerging Threats (16)
GPM506 Executive Leadership (16)
GPM507 Global Law Enforcement
GPM510 Social Impacts of Terrorism and Counter-terrorism
JST408 High Tech Crime
JST409 Investigative Processes
JST410 Investigations Management 1
JST411 Investigations Management 2
JST412 Fraud Prevention
JST413 Risk Management
JST415 Fire Investigation
JST417 Psychological Aspects of Arson
JST449 Intelligence Research and Analysis
JST450 Introduction to Intelligence
JST452 Intelligence Management (16)
JST482 National Securrity & Intelligence Issues (16)
JST491 Ethics and Investigation
JST492 Strategic Intelligence Practice (16)

Public Sector / Public Policy:

LAW503 Administrative Law
LAW530 Environmental Law and Management
PAD591 Public Sector Management
PHL404 Ethics and the Public Sector
PKM562 Environmental Policy

Research in Dispute Resolution:

HRM507 Research Methods or MBA507 Business Research Methods
MGT517 Advanced Research Methods
MGT565 Business Research Project (16)

Social Work:

HCS406 Social Work and Human Rights
SWK402 Social Planning and Evaluation
SWK423 Ethics and Social Work Practices
SWK504 Human Services Research Methods

Students may nominate / select any other elective subject at 400 or 500 level not listed on the approval of the course coordinator.

Enrolment pattern

Graduate Certificate in Dispute Resolution

Session 1

HRM540 Theories of Conflict Resolution

Session 2

HRM545 Skills of Conflict Resolution

Session 3

LAW516 Dispute Resolution: Methods & Results
LAW517 Mediation: Processes & Uses

Graduate Diploma of Dispute Resolution

Session 4

HRM512 Values and Conflict in Organisations

Session 5

JST534 Restorative Justice - Community Conferencing

Session 6

JST517 Violence in Society: Interpersonal to International Perspectives
LAW540 Australian Law and Legal System

Master of Dispute Resolution

Due to the flexibility in subject choice there is no specified enrolment pattern.


Graduate Certificate in Dispute ResolutionGraduate Diploma of Dispute ResolutionMaster of Dispute Resolution

At a glance

Study Mode

Distance education


Wagga Wagga


Session 1; Session 2; Session 3




The minimum full-time duration for these courses is:

Master of Dispute Resolution:

  • Six sessions by distance education.
  • Graduate Diploma of Dispute Resolution:

  • Two sessions by distance education
  • Graduate Certificate in Dispute Resolution

  • Two sessions by distance education.
  • International?


    Indicative ATAR


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